Refund Policy
Last updated: 7/30/2026 · Effective for QR-Powered Identity™ ("the Service")
All sales are final
The $397 setup fee and the $100 one-time fee for each additional technician are non-refundable once payment is processed. These fees cover work performed immediately at signup — provisioning your account, generating and verifying technician QR badges, and configuring your dashboard.
Annual maintenance subscription
The $99/year maintenance subscription can be canceled at any time from your dashboard or by contacting us. Canceling stops future charges — it does not refund the current billing period, and your Service access continues through the end of the year you've already paid for.
Failed or duplicate charges
If you believe you were charged in error — a duplicate charge, or a charge that doesn't match what you agreed to — contact us and we'll look into it. Legitimate billing errors on our end will be corrected.
Exceptions
We may, at our discretion, make an exception to this policy on a case-by-case basis. A decision to do so in one case doesn't create an obligation to do so in another.
Contact us
Billing questions or disputes: legal@qr-poweredidentity.com. See also our Terms of Service.
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