Terms of Service

These terms are an agreement between Davis Noe Perez Ugarte, a Mexican individual carrying out business activity (Persona Física con Actividad Empresarial, RFC: PEUD810924TX3), operating under the trade name QR-Powered Identity ("we," "us," "our"), and the business signing up for QR-Powered Identity™ ("you," "your," an "Avatar"). By checking the acceptance box when you sign up, by creating an account, by paying for the Service, or by using it, you agree to these terms and to the other policies listed in Section 12, which together form one agreement.

Definitions

• We / Us / Our — Davis Noe Perez Ugarte, a Mexican individual carrying out business activity (Persona Física con Actividad Empresarial, RFC: PEUD810924TX3), operating under the trade name QR-Powered Identity.
• Avatar ("you," "your") — the home service company that signs up for and pays for QR-Powered Identity™.
• Technician — an Avatar's own employee or contractor, added to that Avatar's account, who receives a QR badge and is dispatched to jobs.
• Homeowner — an Avatar's own end customer: the person who receives a Technician at their home and scans the badge. Homeowners never sign up for or pay for the Service — they only interact with the public verification page.
• Eligible Countries — the United States, Canada, the United Kingdom, Australia, New Zealand, Ireland, Singapore, and Mexico. We may expand this list over time; see Section 2 for how it applies.

1. What the Service does

QR-Powered Identity™ lets a home service business dispatch technicians to homeowners with a QR-code badge homeowners can scan to verify the technician's identity, along with email notifications and arrival verification. Optional text-message alerts are available only to company owners and technicians; homeowners are notified by email only.

2. Eligibility and your account

• Your business must be established and primarily operating in one of the Eligible Countries defined above; we may expand this list over time
• You must be at least 18 years old to create an account, sign up for, or purchase the Service on an Avatar's behalf — the Service is not intended for, and may not be used or purchased by, anyone under 18
• You must be authorized to bind the business you're signing up on behalf of
• You're responsible for keeping your login credentials secure and for all activity under your account
• You're responsible for having the right to add each technician's name, role, and phone number to the Service, and for whatever notice or consent your own employment relationship requires
• If a technician chooses to provide their vehicle's make, model, color, or license plate during onboarding, you're responsible for confirming that whoever owns that vehicle — the technician, or your business if it's a company vehicle — consents to it being shown to homeowners during a confirmed dispatch

3. Pricing and payment

• $397 one-time setup fee, which covers up to 5 technicians
• $100 one-time fee for each additional technician beyond the first 5
• $99/year maintenance subscription, billed automatically once a year to the payment method on file until canceled

If your business signs up from Mexico, you are billed in Mexican pesos (MXN) instead: a one-time setup fee of MX$7,200.00 MXN (covers up to 5 technicians), a one-time fee of MX$1,800.00 MXN for each additional technician beyond the first 5, and a maintenance subscription of MX$1,800.00 MXN per year. These peso prices include IVA (Mexican value-added tax).

Payments are processed by Stripe. By providing a payment method you authorize us to charge it for the fees above. See our Refund Policy for cancellation terms.

Optional Marketing Department: each Avatar receives free Marketing Department credits (a 20-credit Launch Window for the first 45 days, then 4 free credits every month). When the free credits run out you can pay for a single use of a tool at the price shown on the Marketing page, or subscribe to the optional Marketing Growth Plan: $29 USD per month (MX$520 MXN per month, IVA included, for businesses billed in Mexico), billed automatically every month to the payment method on file until canceled. The plan adds 15 credits each month; unused plan credits roll over up to a maximum balance of 30; free credits are used before plan credits, and plan credits end when the plan ends. You can cancel at any time from the Marketing page: cancellation takes effect at the end of the month you have already paid for, and you keep your plan credits until then. Marketing Department output is AI-generated draft content for you to review (see Section 9).

4. Acceptable use

You agree not to:

• Issue a QR badge to anyone who isn't an actual, currently active employee or contractor of your business
• Use the Service to send unsolicited or deceptive communications to homeowners
• Attempt to access another Avatar's account, technicians, or homeowner data
• Interfere with or attempt to circumvent the Service's security or verification mechanisms
• Use the Service for any unlawful purpose

See our Acceptable Use Policy for the full list.

5. Service availability

We work to keep the Service available and reliable, but we don't guarantee uninterrupted uptime. The Service depends on third-party providers (hosting, SMS, email, payments, mapping) that are outside our control, and outages on their end can affect availability here.

6. Homeowner-facing content

You're responsible for the accuracy of the technician and dispatch information you enter — homeowners rely on it to verify who's showing up at their property. Any photo requested from a homeowner during a visit requires their affirmative consent through the Service's consent screen; declining a photo request must never block or delay service.

Before entering a homeowner's phone number or email address, you represent that you have their permission to be contacted about that specific service visit, and that sending them a one-time dispatch notification and, where enabled, an arrival confirmation by email complies with the Telephone Consumer Protection Act (TCPA) and any other consent requirements that apply in your and the homeowner's location. You're responsible for keeping your own record of that permission and for honoring a homeowner's request to stop being contacted. We send homeowners email only; we do not send text messages to homeowners. Text messages go only to company owners and technicians who opted in directly to QR-Powered Identity, as described in our SMS Messaging Terms.

If a homeowner separately opts in through the Service's consent screen to let you use their before/after photos and any comments they leave about their visit in your own marketing, you may do so subject to that homeowner's ongoing right to withdraw that permission (see our Privacy Policy). You agree not to use a homeowner's photo or comment in any marketing material — your own or, where applicable, ours — without that specific opt-in on file.

7. Termination

You may stop using the Service at any time. We may suspend or terminate an account that violates these terms, including issuing badges to non-employees or misusing homeowner data. See our Refund Policy for what happens to fees already paid.

8. Disclaimers and limitation of liability

The Service is provided "as is." To the fullest extent permitted by law, we disclaim warranties of any kind, and our liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim arose. We are not liable for indirect, incidental, or consequential damages, including damages arising from a technician's conduct on a job site, which is outside our control. See also our Disclaimer.

9. Intellectual property

QR-Powered Identity™, the Service, and the software, design, and content we provide as part of it (excluding anything you or your Technicians upload) belong to us or our licensors and are protected by applicable intellectual property laws. Subject to these terms, we grant you a limited, non-exclusive, non-transferable license to access and use the Service for your business's internal purposes for as long as your account is active. You keep ownership of the content you upload — technician photos, branding assets, and similar material — and you grant us a license to use it as needed to operate the Service on your behalf. Outside of what these terms allow, you agree not to copy, modify, or create derivative works based on the Service, or reverse engineer it except to the extent applicable law expressly permits.

If you use our optional marketing assistance for Avatars, this same license lets us prepare marketing content on your behalf — such as social media posts, reviews, and before/after content — using your branding assets and any homeowner-consented photos and comments on file, for you to review and publish yourself. This content is intended to help generate leads and visibility for your business, but as with any marketing effort, we don't guarantee a specific number of leads, a specific increase in engagement, or a specific amount of new business — results vary by market, industry, and how consistently the content is used. You're responsible for reviewing and approving anything before it's published under your name.

10. Changes to these terms

We may update these terms and the policies linked in them as the Service changes. If a change is material (for example a change to fees, to what we do with personal information, or to your rights or obligations), we will email the contact address on your account at least 15 days before it takes effect and we will update the date at the top of the page. If you do not agree to a change, you can stop using the Service and cancel before it takes effect (see our Refund Policy for what happens to fees already paid). Continuing to use the Service after the effective date means you accept the revised terms. We may ask you to accept a new version, and we keep a record of each acceptance (see Section 13).

11. Governing law

These terms are governed by and interpreted in accordance with the laws in force in the United Mexican States, in particular the Federal Civil Code, the Commercial Code, and the Federal Consumer Protection Law. Any dispute arising from these terms will be submitted to the competent courts of Ciudad Juárez, Chihuahua, and the parties expressly waive any other venue that might otherwise apply based on their present or future domicile. Other rights may also apply to you depending on your state of residence.

12. Agreement and policies

These Terms of Service and the policies listed below form one agreement between you and us (the "Agreement"). Each policy is linked from this website and applies to you from the moment you accept these terms:

• Privacy Policy
• Refund Policy
• Acceptable Use Policy
• SMS Messaging Terms
• Data Processing & Security Statement
• Disclaimer
• Cookie Policy

If there is a conflict between documents, these Terms of Service prevail, except that the Privacy Policy and the Data Processing & Security Statement prevail on how personal information is handled, the SMS Messaging Terms prevail on how text messages work, and the Refund Policy prevails on refunds and cancellations.

The Agreement is the entire agreement between you and us about the Service and replaces any earlier understanding about it. If a part of the Agreement is found to be unenforceable, the rest stays in effect. If we do not enforce a provision at some point, we have not given it up. Section headings are for convenience only.

13. Electronic acceptance and records

You accept the Agreement electronically: by checking the acceptance box when you sign up or create an account, by paying for the Service, or by continuing to use it after we notify you of a new version. Electronic acceptance has the same effect as a handwritten signature, in line with the electronic commerce rules of the Mexican Commercial Code and other applicable law.

When you accept, we keep a record of the date and time, the version of the Agreement and the documents it covers, your IP address and browser details, and the email address and account it relates to. We keep these records for as long as your account is active and for a reasonable period afterward, for legal and dispute-resolution purposes, and we will give you a copy of the record that relates to you if you ask us at legal@qr-poweredidentity.com.

14. Technicians and Homeowners

You are responsible for making sure each Technician you add knows our Acceptable Use Policy and Privacy Policy. When a Technician finishes their setup, the Service asks them to confirm that they have read and agree to follow those policies, and we keep a record of that confirmation. A Technician is not a party to the Agreement and does not pay for the Service: the Agreement binds you, and you remain responsible to us for how your Technicians use the Service.

Homeowners are not parties to the Agreement. They interact only with the public verification pages and with separate consent screens, and how their personal information is handled is explained in our Privacy Policy.

Contact us

Questions about these terms: legal@qr-poweredidentity.com