Terms of Service

These terms are an agreement between Davis Noe Perez Ugarte, a Mexican individual carrying out business activity (Persona Física con Actividad Empresarial, RFC: PEUD810924TX3), operating under the trade name QR-Powered Identity ("we," "us," "our"), and the business signing up for QR-Powered Identity™ ("you," "your," an "Avatar"). By creating an account or paying for the Service, you agree to these terms.

Definitions

• We / Us / Our — Davis Noe Perez Ugarte, a Mexican individual carrying out business activity (Persona Física con Actividad Empresarial, RFC: PEUD810924TX3), operating under the trade name QR-Powered Identity.
• Avatar ("you," "your") — the home service company that signs up for and pays for QR-Powered Identity™.
• Technician — an Avatar's own employee or contractor, added to that Avatar's account, who receives a QR badge and is dispatched to jobs.
• Homeowner — an Avatar's own end customer: the person who receives a Technician at their home and scans the badge. Homeowners never sign up for or pay for the Service — they only interact with the public verification page.
• Eligible Countries — the United States, Canada, the United Kingdom, Australia, New Zealand, Ireland, and Singapore. We may expand this list over time; see Section 2 for how it applies.

1. What the Service does

QR-Powered Identity™ lets a home service business dispatch technicians to homeowners with a QR-code badge homeowners can scan to verify the technician's identity, along with optional email/SMS notifications and arrival verification.

2. Eligibility and your account

• Your business must be established and primarily operating in one of the Eligible Countries defined above; we may expand this list over time
• You must be at least 18 years old to create an account, sign up for, or purchase the Service on an Avatar's behalf — the Service is not intended for, and may not be used or purchased by, anyone under 18
• You must be authorized to bind the business you're signing up on behalf of
• You're responsible for keeping your login credentials secure and for all activity under your account
• You're responsible for having the right to add each technician's name, role, and phone number to the Service, and for whatever notice or consent your own employment relationship requires
• If a technician chooses to provide their vehicle's make, model, color, or license plate during onboarding, you're responsible for confirming that whoever owns that vehicle — the technician, or your business if it's a company vehicle — consents to it being shown to homeowners during a confirmed dispatch

3. Pricing and payment

• $397 one-time setup fee, which covers up to 5 technicians
• $100 one-time fee for each additional technician beyond the first 5
• $99/year maintenance subscription, billed automatically once a year to the payment method on file until canceled

Payments are processed by Stripe. By providing a payment method you authorize us to charge it for the fees above. See our Refund Policy for cancellation terms.

4. Acceptable use

You agree not to:

• Issue a QR badge to anyone who isn't an actual, currently active employee or contractor of your business
• Use the Service to send unsolicited or deceptive communications to homeowners
• Attempt to access another Avatar's account, technicians, or homeowner data
• Interfere with or attempt to circumvent the Service's security or verification mechanisms
• Use the Service for any unlawful purpose

See our Acceptable Use Policy for the full list.

5. Service availability

We work to keep the Service available and reliable, but we don't guarantee uninterrupted uptime. The Service depends on third-party providers (hosting, SMS, email, payments, mapping) that are outside our control, and outages on their end can affect availability here.

6. Homeowner-facing content

You're responsible for the accuracy of the technician and dispatch information you enter — homeowners rely on it to verify who's showing up at their property. Any photo requested from a homeowner during a visit requires their affirmative consent through the Service's consent screen; declining a photo request must never block or delay service.

Before entering a homeowner's phone number or email address, you represent that you have their permission to be contacted about that specific service visit, and that sending them a one-time dispatch notification and, where enabled, an arrival confirmation by SMS and/or email complies with the Telephone Consumer Protection Act (TCPA) and any other consent requirements that apply in your and the homeowner's location. You're responsible for keeping your own record of that permission and for honoring a homeowner's request to stop being contacted.

If a homeowner separately opts in through the Service's consent screen to let you use their before/after photos and any comments they leave about their visit in your own marketing, you may do so subject to that homeowner's ongoing right to withdraw that permission (see our Privacy Policy). You agree not to use a homeowner's photo or comment in any marketing material — your own or, where applicable, ours — without that specific opt-in on file.

7. Termination

You may stop using the Service at any time. We may suspend or terminate an account that violates these terms, including issuing badges to non-employees or misusing homeowner data. See our Refund Policy for what happens to fees already paid.

8. Disclaimers and limitation of liability

The Service is provided "as is." To the fullest extent permitted by law, we disclaim warranties of any kind, and our liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim arose. We are not liable for indirect, incidental, or consequential damages, including damages arising from a technician's conduct on a job site, which is outside our control. See also our Disclaimer.

9. Intellectual property

QR-Powered Identity™, the Service, and the software, design, and content we provide as part of it (excluding anything you or your Technicians upload) belong to us or our licensors and are protected by applicable intellectual property laws. Subject to these terms, we grant you a limited, non-exclusive, non-transferable license to access and use the Service for your business's internal purposes for as long as your account is active. You keep ownership of the content you upload — technician photos, branding assets, and similar material — and you grant us a license to use it as needed to operate the Service on your behalf. Outside of what these terms allow, you agree not to copy, modify, or create derivative works based on the Service, or reverse engineer it except to the extent applicable law expressly permits.

If you use our optional marketing assistance for Avatars, this same license lets us prepare marketing content on your behalf — such as social media posts, reviews, and before/after content — using your branding assets and any homeowner-consented photos and comments on file, for you to review and publish yourself. This content is intended to help generate leads and visibility for your business, but as with any marketing effort, we don't guarantee a specific number of leads, a specific increase in engagement, or a specific amount of new business — results vary by market, industry, and how consistently the content is used. You're responsible for reviewing and approving anything before it's published under your name.

10. Changes to these terms

We may update these terms as the Service changes. Continued use after an update means you accept the revised terms.

11. Governing law

These terms are governed by and interpreted in accordance with the laws in force in the United Mexican States, in particular the Federal Civil Code, the Commercial Code, and the Federal Consumer Protection Law. Any dispute arising from these terms will be submitted to the competent courts of Ciudad Juárez, Chihuahua, and the parties expressly waive any other venue that might otherwise apply based on their present or future domicile. Other rights may also apply to you depending on your state of residence.

Contact us

Questions about these terms: legal@qr-poweredidentity.com